Documentation for emergency physicians

Background

  • Thorough documentation is essential for patient safety, medicolegal protection, and appropriate reimbursement
  • The ED medical record serves as a legal document, communication tool, and billing justification
  • Poor documentation is the most common reason for malpractice verdict against the physician, even when clinical care was appropriate[1]
  • Document in real time whenever possible; retrospective documentation is less accurate and less credible
  • As of 2023, CMS E/M coding for ED visits is based primarily on medical decision making (MDM) or total time, no longer requiring specific history/exam element counts for billing level[2]

Key Principles

  • "If you didn't document it, it didn't happen" is not true, but is a standard medicolegal axiom
  • Document
    • The clinical reasoning, not just the diagnosis
    • Discussions with patients, families, consultants, and PMDs
    • Time-sensitive findings by time (e.g., time of stroke symptom onset, time antibiotics given in sepsis)
    • AMA discussions thoroughly including capacity assessment
    • Reassessments before disposition

Components of the ED Medical Record

History

  • HPI: location, severity, timing, modifying factors, associated symptoms, onset, quality, duration
  • ROS: see Review of systems documentation
  • PMH/FH/SH: past medical, surgical, family, and social history

Physical Exam

  • See Physical exam documentation
  • Tailor to chief complaint; document pertinent positives AND negatives
  • Always document a reassessment exam prior to disposition

Medical Decision Making (MDM)

Procedures

Reassessment

Special Documentation

Billing

  • See Billing for detailed CMS requirements and RVU information
  • MDM is the primary billing determinant for ED E/M visits
  • Critical care time (≥30 min) is billed separately and often yields higher RVUs
  • Document total critical care time and exclude separately billable procedures

See Also

Documentation Pages

References

  1. Self TH, et al. The importance of documentation in medical malpractice cases. J Pharm Pract. 2010;23(6):526-531.
  2. American Medical Association. CPT Evaluation and Management (E/M) Office or Other Outpatient (99202-99215) and Other (Inpatient/Observation) Services Code and Guideline Changes. 2023.