Template:CCC - Revision history

Ostermayer: Marked this version for translation

2026-01-26T06:09:08Z

Marked this version for translation

← Revisión anterior		Revisión del 06:09 26 ene 2026
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	<noinclude><languages/></noinclude>		<noinclude><languages/></noinclude>
	<translate>		<translate>
			<!--T:1-->
	<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>		<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>
	*Link to Results/Symptom Follow Up		*Link to Results/Symptom Follow Up

			<!--T:2-->
	<big>'''Bridge to PMD: only DHS Adult patients discharged home, not empaneled on banner bar, not MHLA/OOP.'''</big>		<big>'''Bridge to PMD: only DHS Adult patients discharged home, not empaneled on banner bar, not MHLA/OOP.'''</big>
	*Only for DHS patients without other resources. NOT MHLA/OOP.		*Only for DHS patients without other resources. NOT MHLA/OOP.
Línea 13:		Línea 15:
	*No longer doing e-consults for specialty referrals. Must be done by empaneled PCP		*No longer doing e-consults for specialty referrals. Must be done by empaneled PCP

			<!--T:3-->
	'''[[Special:MyLanguage/How to submit CCC referral\|How to submit CCC referral]]'''		'''[[Special:MyLanguage/How to submit CCC referral\|How to submit CCC referral]]'''
	</translate>		</translate>

Ostermayer at 06:09, 26 January 2026

2026-01-26T06:09:02Z

← Revisión anterior		Revisión del 06:09 26 ene 2026
Línea 1:		Línea 1:
	<languages/>		<noinclude><languages/></noinclude>
	<translate>		<translate>
	<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>		<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>

Ostermayer: Prepared the page for translation

2026-01-26T06:08:42Z

Prepared the page for translation

← Revisión anterior		Revisión del 06:08 26 ene 2026
Línea 1:		Línea 1:
			<languages/>
			<translate>
	<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>		<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>
	*Link to Results/Symptom Follow Up		*Link to Results/Symptom Follow Up
Línea 11:		Línea 13:
	*No longer doing e-consults for specialty referrals. Must be done by empaneled PCP		*No longer doing e-consults for specialty referrals. Must be done by empaneled PCP

	'''[[How to submit CCC referral]]'''		'''[[Special:MyLanguage/How to submit CCC referral\|How to submit CCC referral]]'''
			</translate>

Andreawu at 21:53, 15 October 2021

2021-10-15T21:53:01Z

← Revisión anterior		Revisión del 21:53 15 oct 2021
Línea 12:		Línea 12:

	'''[[How to submit CCC referral]]'''		'''[[How to submit CCC referral]]'''
	*Fill out ‘ED Post Visit Plan’ in the Depart Process. Select ‘PVCC/CCC – Har’ and fill out the form to put patient on their tracking list. Make sure there is a correct phone number.
	*Forgot to do the form, patient off the tracking board?
	**Highlight your patient on the “HAR Look Up” track
	**Click ‘Patient Actions’ --> 'Request Event' then request BOTH:
	***‘Post Visit PVCC’ for adult patients or ‘Post Visit Peds’ for peds patients,
	***‘Post Visit - HAR Lab’ event to put the patient on the follow up track.
	**** Then click on the depart button to add the details of what you want reviewed
	***If you placed the form by accident, cancel the PVCC form or place ‘in error’ notification. Example, if patient doesn’t get discharged from ED, need to cancel PVCC form if placed earlier.
	*Finish your ED Provider Note. CCC can’t do anything until you’ve finished your note!

Andreawu: /* Follow up in CCC */

2021-10-15T21:52:25Z

Follow up in CCC

← Revisión anterior		Revisión del 21:52 15 oct 2021
Línea 1:		Línea 1:
	~~===[[Harbor:ED follow-up options\|Follow up]] in CCC===~~
	~~<big>'''''REFER TO [https://gallery.mailchimp.com/9d46ba488168336ff904bf5e2/files/f3e83cc1-58eb-404b-99c7-5c1a5542ddaf/ED_followup_flowchart_3_7_18.pdf ED follow up flow chart]'''''</big>~~

	<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>		<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>
	*~~Be specific re: f/u time frame when filling out the form or clinical judgment will be used~~		*Link to Results/Symptom Follow Up
	*CCC reviews requests in a few business days. No abnormal lab result review after hours or on weekends or holidays
	*If you think a patient needs an urgent face to face evaluation, have them go to the Urgent Care if DHS eligible.
	*CCC will only call patient if an abnormal result needs to be addressed. (Example: Urine culture shows antibiotic needs to ~~be switched).~~
	*For pediatric patients, do not select PVCC/~~CCC, rather select PED~~

	<big>'''Bridge to PMD: only DHS patients discharged home, not empaneled on banner bar, not MHLA/~~O'''OP~~.'''</big>		<big>'''Bridge to PMD: only DHS Adult patients discharged home, not empaneled on banner bar, not MHLA/OOP.'''</big>
	*Only for DHS patients without other resources.		*Only for DHS patients without other resources. NOT MHLA/OOP.
	*Only for patient's dispositioned HOME.		*Only for patient's dispositioned HOME.
	**If the patient was dispositioned to Obs/CORE/Psych ED/Admitted, they cannot go to CCC.
	**Don’t place the ‘ED Post Visit Plan’ form for CCC referral until you’ve decided the patient’s final disposition. If you place it too early, have to cancel or ‘place in error’ the referral form.		**Don’t place the ‘ED Post Visit Plan’ form for CCC referral until you’ve decided the patient’s final disposition. If you place it too early, have to cancel or ‘place in error’ the referral form.
	*Need at least one Ambulatory Care Sensitive Condition (ACSC)		*Need at least one Ambulatory Care Sensitive Condition (ACSC)
	**Chronic conditions which appropriate outpt care prevents inpt admission and/or complications.		**Chronic conditions which appropriate outpt care prevents inpt admission and/or complications.
	**Asthma, CHF, Cancer, CVA, ESRD, CF, DM, HIV/AIDS, IBD, Heart Dz, HTN, HL, Neuromuscular dz, Psych d/o, CKD, RA, Sz d/o, Substance abuse d/o, Specified debilitating conditions		**Asthma, CHF, Cancer, CVA, ESRD, CF, DM, HIV/AIDS, IBD, Heart Dz, HTN, HL, Neuromuscular dz, Psych d/o, CKD, RA, Sz d/o, Substance abuse d/o, Specified debilitating conditions
	**CCC will work to transition to primary care via NERF submission		*No longer doing e-consults for specialty referrals. Must be done by empaneled PCP
	**'''If they want to switch to Harbor UCLA or have problems with their health plan''', they can call their own insurance plan, or go to Member Services 1B1 for assistance, ext 5350. For MHLA patients, they can also contact MHLA directly and request the change if eligible.
	**'''If they are Out of Country/County''', they can go to Registration Rm 108, 1st floor main hospital), ext 8101 to change their address.

	~~<big>'''E~~-~~consult~~ for ~~non-urgent~~ specialty ~~referral'''</big>~~
	*Only non-urgent/not time-sensitive >2wks f/u. If request for specialty visit <2wks, do not use CCC. Instead, call specialty consultant to schedule appt prior to d/c
	**Appointment Service Center contacts patient to schedule the appointment around 2 weeks just to start arranging follow up.
	**If e-consult submitted already, patient can call ASC themselves to schedule their appointment 855-521-1718.
	'''Need BMI and smoking status in chart''' for patients who are being referred for elective cholecystectomy or hernia repair.
	*If outside records available, ask ED clerk to copy and upload to ORCHID

	'''~~<big>~~How to submit CCC referral~~</big>~~'''		'''[[How to submit CCC referral]]'''
	*Fill out ‘ED Post Visit Plan’ in the Depart Process. Select ‘PVCC/CCC – Har’ and fill out the form to put patient on their tracking list. Make sure there is a correct phone number.		*Fill out ‘ED Post Visit Plan’ in the Depart Process. Select ‘PVCC/CCC – Har’ and fill out the form to put patient on their tracking list. Make sure there is a correct phone number.
	*Forgot to do the form, patient off the tracking board?		*Forgot to do the form, patient off the tracking board?

Bchap23: /* Follow up in CCC */

2020-12-04T00:23:23Z

Follow up in CCC

← Revisión anterior		Revisión del 00:23 4 dic 2020
Línea 32:		Línea 32:
	*Forgot to do the form, patient off the tracking board?		*Forgot to do the form, patient off the tracking board?
	**Highlight your patient on the “HAR Look Up” track		**Highlight your patient on the “HAR Look Up” track
	**Click ~~‘Modify Event’ on the toolbar.~~		**Click ‘Patient Actions’ --> 'Request Event' then request BOTH:
	**Then, manually request ~~the~~ BOTH:
	***‘Post Visit PVCC’ for adult patients or ‘Post Visit Peds’ for peds patients,		***‘Post Visit PVCC’ for adult patients or ‘Post Visit Peds’ for peds patients,
	***‘Post Visit ~~Follow Up’~~ event to put the patient on the follow up track.		***‘Post Visit - HAR Lab’ event to put the patient on the follow up track.
			**** Then click on the depart button to add the details of what you want reviewed
	***If you placed the form by accident, cancel the PVCC form or place ‘in error’ notification. Example, if patient doesn’t get discharged from ED, need to cancel PVCC form if placed earlier.		***If you placed the form by accident, cancel the PVCC form or place ‘in error’ notification. Example, if patient doesn’t get discharged from ED, need to cancel PVCC form if placed earlier.
	*Finish your ED Provider Note. CCC can’t do anything until you’ve finished your note!		*Finish your ED Provider Note. CCC can’t do anything until you’ve finished your note!

Andreawu: /* Follow up in CCC */

2018-04-03T22:47:55Z

Follow up in CCC

← Revisión anterior		Revisión del 22:47 3 abr 2018
Línea 1:		Línea 1:
	===[[Harbor:ED follow-up options\|Follow up]] in CCC===		===[[Harbor:ED follow-up options\|Follow up]] in CCC===
			<big>'''''REFER TO [https://gallery.mailchimp.com/9d46ba488168336ff904bf5e2/files/f3e83cc1-58eb-404b-99c7-5c1a5542ddaf/ED_followup_flowchart_3_7_18.pdf ED follow up flow chart]'''''</big>

	<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>		<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>
	*Be specific re: f/u time frame when filling out the form or clinical judgment will be used		*Be specific re: f/u time frame when filling out the form or clinical judgment will be used
	*CCC reviews requests in a few business days. No abnormal lab result review after hours or on weekends or holidays		*CCC reviews requests in a few business days. No abnormal lab result review after hours or on weekends or holidays
	*If you think a patient needs an urgent face to face evaluation, have them go to the Urgent Care if DHS eligible.		*If you think a patient needs an urgent face to face evaluation, have them go to the Urgent Care if DHS eligible.
Línea 8:		Línea 10:

	<big>'''Bridge to PMD: only DHS patients discharged home, not empaneled on banner bar, not MHLA/O'''OP.'''</big>		<big>'''Bridge to PMD: only DHS patients discharged home, not empaneled on banner bar, not MHLA/O'''OP.'''</big>
	*Only for DHS patients without other resources. ~~REFER TO ED follow up flow chart~~		*Only for DHS patients without other resources.
	*Only for patient's dispositioned HOME.		*Only for patient's dispositioned HOME.
	**If the patient was dispositioned to Obs/CORE/Psych ED/Admitted, they cannot go to CCC.		**If the patient was dispositioned to Obs/CORE/Psych ED/Admitted, they cannot go to CCC.

Andreawu: Created page with "===Follow up in CCC=== '''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment. *Be sp..."

2018-04-03T22:36:57Z

Created page with "===Follow up in CCC=== <big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big> *Be sp..."

Página nueva

===[[Harbor:ED follow-up options|Follow up]] in CCC===
<big>'''LAB/SYMPTOM FOLLOW-UP''': any patient seen in the Adult ED, regardless of insurance or empanelment.</big>
*Be specific re: f/u time frame when filling out the form or clinical judgment will be used
*CCC reviews requests in a few business days. No abnormal lab result review after hours or on weekends or holidays
*If you think a patient needs an urgent face to face evaluation, have them go to the Urgent Care if DHS eligible.
*CCC will only call patient if an abnormal result needs to be addressed. (Example: Urine culture shows antibiotic needs to be switched).
*For pediatric patients, do not select PVCC/CCC, rather select PED

<big>'''Bridge to PMD: only DHS patients discharged home, not empaneled on banner bar, not MHLA/O'''OP.'''</big>
*Only for DHS patients without other resources. REFER TO ED follow up flow chart
*Only for patient's dispositioned HOME.
**If the patient was dispositioned to Obs/CORE/Psych ED/Admitted, they cannot go to CCC.
**Don’t place the ‘ED Post Visit Plan’ form for CCC referral until you’ve decided the patient’s final disposition. If you place it too early, have to cancel or ‘place in error’ the referral form.
*Need at least one Ambulatory Care Sensitive Condition (ACSC)
**Chronic conditions which appropriate outpt care prevents inpt admission and/or complications.
**Asthma, CHF, Cancer, CVA, ESRD, CF, DM, HIV/AIDS, IBD, Heart Dz, HTN, HL, Neuromuscular dz, Psych d/o, CKD, RA, Sz d/o, Substance abuse d/o, Specified debilitating conditions
**CCC will work to transition to primary care via NERF submission
**'''If they want to switch to Harbor UCLA or have problems with their health plan''', they can call their own insurance plan, or go to Member Services 1B1 for assistance, ext 5350. For MHLA patients, they can also contact MHLA directly and request the change if eligible.
**'''If they are Out of Country/County''', they can go to Registration Rm 108, 1st floor main hospital), ext 8101 to change their address.

<big>'''E-consult for non-urgent specialty referral'''</big>
*Only non-urgent/not time-sensitive >2wks f/u. If request for specialty visit <2wks, do not use CCC. Instead, call specialty consultant to schedule appt prior to d/c
**Appointment Service Center contacts patient to schedule the appointment around 2 weeks just to start arranging follow up.
**If e-consult submitted already, patient can call ASC themselves to schedule their appointment 855-521-1718.
*'''Need BMI and smoking status in chart''' for patients who are being referred for elective cholecystectomy or hernia* repair.
*If outside records available, ask ED clerk to copy and upload to ORCHID

'''<big>How to submit CCC referral</big>'''
*Fill out ‘ED Post Visit Plan’ in the Depart Process. Select ‘PVCC/CCC – Har’ and fill out the form to put patient on their tracking list. Make sure there is a correct phone number.
*Forgot to do the form, patient off the tracking board?
**Highlight your patient on the “HAR Look Up” track
**Click ‘Modify Event’ on the toolbar.
**Then, manually request the BOTH:
***‘Post Visit PVCC’ for adult patients or ‘Post Visit Peds’ for peds patients,
***‘Post Visit Follow Up’ event to put the patient on the follow up track.
***If you placed the form by accident, cancel the PVCC form or place ‘in error’ notification. Example, if patient doesn’t get discharged from ED, need to cancel PVCC form if placed earlier.
*Finish your ED Provider Note. CCC can’t do anything until you’ve finished your note!