Harbor:Patient wants to switch to Harbor - Revision history

Andreawu at 18:22, 23 May 2022

2022-05-23T18:22:55Z

← Revisión anterior		Revisión del 18:22 23 may 2022
Línea 1:		Línea 1:
	*If they want to switch to Harbor-UCLA or have problems with their health plan, they can call their own insurance plan.		*If they want to switch to Harbor-UCLA or have problems with their health plan:
	**For MHLA patients, they can also contact MHLA directly and request the change if eligible.		**Option 1: they can call their own insurance plan.
	*'''Patient Relations in Rm 1B1 x64400''' open during business hours can help switch patients to DHS if eligible		***For MHLA patients, they can also contact MHLA directly and request the change if eligible.
	*If after hours, ask the Patient Relations ~~Registration worker~~ (PRR) to help assist patient in switching plans or getting a PCP in the ED.		**Option 2:'''Patient Relations in Rm 1B1 x64400''' open during business hours can help switch patients to DHS if eligible
	** If patients are OOP, but have a visit history at Harbor (2 ED ~~vistis~~ in 6 months, 1 primary care visit in 18 mo, or 2 specialty visits in 12 months), then Patient Relations can help switch		**Option 3: If after hours, ask the '''Patient Relations Representatives (PRR) special type of Registration worker''' to help assist patient in switching plans or getting a PCP while in the ED.
	** If patients are OOP, but do not have a visit history at Harbor, then should call their health plan to switch		*Changes to health network don't take effect until next calendar month
			* If patients are OOP, but have a visit history at Harbor (2 ED vists in 6 months, 1 primary care visit in 18 mo, or 2 specialty visits in 12 months), then Patient Relations can help switch to DHS
			* If patients are OOP, but do not have a visit history at Harbor, then should call their health plan to switch
	*If they are '''Out of Country/County''', and now reside in LA County, they can go to Registration '''PCDC Rm 108, 1st floor main hospital, ext 64150''' to change their address by bringing any mail or DMV record.		*If they are '''Out of Country/County''', and now reside in LA County, they can go to Registration '''PCDC Rm 108, 1st floor main hospital, ext 64150''' to change their address by bringing any mail or DMV record.
	* If patient is frustrated with their medical home, please tell them to call the CA Department of Managed Care Office https://www.dmhc.ca.gov/?referral=hmohelp.ca.gov or to submit an online complaint		* If patient is frustrated with their medical home, please tell them to call the CA Department of Managed Care Office https://www.dmhc.ca.gov/?referral=hmohelp.ca.gov or to submit an online complaint

	[[Category:Admin]]		[[Category:Admin]]

Andreawu at 23:25, 16 May 2022

2022-05-16T23:25:54Z

← Revisión anterior		Revisión del 23:25 16 may 2022
Línea 1:		Línea 1:
	*If they want to switch to Harbor-UCLA or have problems with their health plan, they can call their own insurance plan.		*If they want to switch to Harbor-UCLA or have problems with their health plan, they can call their own insurance plan.
	**For MHLA patients, they can also contact MHLA directly and request the change if eligible.		**For MHLA patients, they can also contact MHLA directly and request the change if eligible.
	*'''Patient Relations in Rm 1B1 ~~x66201~~''' open during business hours can help switch patients to DHS if eligible		*'''Patient Relations in Rm 1B1 x64400''' open during business hours can help switch patients to DHS if eligible
			*If after hours, ask the Patient Relations Registration worker (PRR) to help assist patient in switching plans or getting a PCP in the ED.
	** If patients are OOP, but have a visit history at Harbor (2 ED vistis in 6 months, 1 primary care visit in 18 mo, or 2 specialty visits in 12 months), then Patient Relations can help switch		** If patients are OOP, but have a visit history at Harbor (2 ED vistis in 6 months, 1 primary care visit in 18 mo, or 2 specialty visits in 12 months), then Patient Relations can help switch
	** If patients are OOP, but do not have a visit history at Harbor, then should call their health plan to switch		** If patients are OOP, but do not have a visit history at Harbor, then should call their health plan to switch

Rossdonaldson1 at 11:04, 23 October 2021

2021-10-23T11:04:41Z

← Revisión anterior		Revisión del 11:04 23 oct 2021
Línea 6:		Línea 6:
	*If they are '''Out of Country/County''', and now reside in LA County, they can go to Registration '''PCDC Rm 108, 1st floor main hospital, ext 64150''' to change their address by bringing any mail or DMV record.		*If they are '''Out of Country/County''', and now reside in LA County, they can go to Registration '''PCDC Rm 108, 1st floor main hospital, ext 64150''' to change their address by bringing any mail or DMV record.
	* If patient is frustrated with their medical home, please tell them to call the CA Department of Managed Care Office https://www.dmhc.ca.gov/?referral=hmohelp.ca.gov or to submit an online complaint		* If patient is frustrated with their medical home, please tell them to call the CA Department of Managed Care Office https://www.dmhc.ca.gov/?referral=hmohelp.ca.gov or to submit an online complaint

			[[Category:Admin]]

Rossdonaldson1: Rossdonaldson1 moved page Patient wants to switch to Harbor to Harbor:Patient wants to switch to Harbor

2021-10-23T10:32:14Z

Rossdonaldson1 moved page Patient wants to switch to Harbor to Harbor:Patient wants to switch to Harbor

← Revisión anterior	Revisión del 10:32 23 oct 2021
(Sin diferencias)

Andreawu at 05:07, 19 October 2021

2021-10-19T05:07:58Z

← Revisión anterior		Revisión del 05:07 19 oct 2021
Línea 1:		Línea 1:
	*If they want to switch to Harbor-UCLA or have problems with their health plan, they can call their own insurance plan.		*If they want to switch to Harbor-UCLA or have problems with their health plan, they can call their own insurance plan.
	**For MHLA patients, they can also contact MHLA directly and request the change if eligible.		**For MHLA patients, they can also contact MHLA directly and request the change if eligible.
	*'''Patient Relations in Rm 1B1 x66201''' open during business hours can help switch patients to DHS if eligible (2 ED vistis in 6 months, 1 primary care visit in 18 mo, or 2 specialty visits in 12 months)		*'''Patient Relations in Rm 1B1 x66201''' open during business hours can help switch patients to DHS if eligible
			** If patients are OOP, but have a visit history at Harbor (2 ED vistis in 6 months, 1 primary care visit in 18 mo, or 2 specialty visits in 12 months), then Patient Relations can help switch
			** If patients are OOP, but do not have a visit history at Harbor, then should call their health plan to switch
	*If they are '''Out of Country/County''', and now reside in LA County, they can go to Registration '''PCDC Rm 108, 1st floor main hospital, ext 64150''' to change their address by bringing any mail or DMV record.		*If they are '''Out of Country/County''', and now reside in LA County, they can go to Registration '''PCDC Rm 108, 1st floor main hospital, ext 64150''' to change their address by bringing any mail or DMV record.
	* If patient is frustrated with their medical home, please tell them to call the CA Department of Managed Care Office https://www.dmhc.ca.gov/?referral=hmohelp.ca.gov or to submit an online complaint		* If patient is frustrated with their medical home, please tell them to call the CA Department of Managed Care Office https://www.dmhc.ca.gov/?referral=hmohelp.ca.gov or to submit an online complaint

Andreawu: Created page with "*If they want to switch to Harbor-UCLA or have problems with their health plan, they can call their own insurance plan. **For MHLA patients, they can also contact MHLA direct..."

2021-10-15T21:36:26Z

Created page with "*If they want to switch to Harbor-UCLA or have problems with their health plan, they can call their own insurance plan. **For MHLA patients, they can also contact MHLA direct..."

Página nueva

*If they want to switch to Harbor-UCLA or have problems with their health plan, they can call their own insurance plan.
**For MHLA patients, they can also contact MHLA directly and request the change if eligible.
*'''Patient Relations in Rm 1B1 x66201''' open during business hours can help switch patients to DHS if eligible (2 ED vistis in 6 months, 1 primary care visit in 18 mo, or 2 specialty visits in 12 months)
*If they are '''Out of Country/County''', and now reside in LA County, they can go to Registration '''PCDC Rm 108, 1st floor main hospital, ext 64150''' to change their address by bringing any mail or DMV record.
* If patient is frustrated with their medical home, please tell them to call the CA Department of Managed Care Office https://www.dmhc.ca.gov/?referral=hmohelp.ca.gov or to submit an online complaint